+1 868-625-6474

Port of Spain Office

Aegis Business Solutions is pooling candidates for potential contract or permanent roles with our clients. If you would like to join our database, please submit your resume to recruitment@aegistt.com with the Subject line: Systems Administrator


  • Identifies Information Technology related problems and resolve same in a timely manner.
  • Assists with the development and implementation of the organisation’s operating procedures.
  • Provides technical support to ensure the smooth operation of all the organisation’s computers.
  • Assists participants with questions regarding pending transactions and use of all settlement-related functions.
  • Manages virtualised infrastructure with respect to upgrade, maintenance, disaster recovery, backup, failover and failback.
  • Ensures all upgrades are properly tested and that the test environments are secure and up to date.
  • Ensures that backups are done and restores to the DR site are accurate.
  • Manages access to the Trading and Settlement systems and other Line of Business Applications, ensuring that users have the correct security permissions.
  • Assists operations with testing and implementation of new releases of Line of Business Applications.

Key Responsibilities 

  • Manages the information system assets including hardware analysing equipment performance records in order to determine the need for repair or replacement.
  • Assesses current and future data processing needs and modifies existing systems or recommends new programs and hardware to meet user needs.
  • Manages access to system resources ensuring that only the required level of access is given and maintains records to support such access.
  • Provides the management for a computerised recordkeeping system, eliminating many manual records and minimises the need for outside vendor systems/support.
  • Ensures systems are documented by writing of detailed descriptions of the system components.
  • Assists in the training of user department personnel in the use of PC’s, terminals, printers and other peripherals. In addition to the program applications installed.
  • Assists in the setup of PC’s, terminal, printers, software program applications and any other Information Communication Technology peripherals.
  • Recommends and implements operating systems software changes and updates to keep systems at or above required performance levels.
  • Implements approved changes to the production environment and monitor the impact of such changes.
  • Monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • Maintains and administers computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Maintains contacts with all user departments, hardware vendors and other systems representatives.
  • Performs data backups and disaster recovery operations.
  • Performs routine System start-up and shutdown procedures, and maintain control records.
  • Alerts the Assistant Information Technology Lead to any issues that are impacting or may impact the efficient delivery of quality service to the stakeholders.
  • Responsible for installing, maintaining and upgrading servers and for ensuring the servers are backed up.
  • Ensuring server data is secure from unauthorised access and the efficient use of mission-critical software by the users.
  • Perform light programming (usually scripting, which involves writing programs to automate tasks eg. PowerShell).

Key Relationships 

  • Reports to the Assistant Information Technology Lead.
  • Liaises with Operations Supervisors and staff of the Company, Member Firms, Listed Companies and external users.


  • Accountable for the efficient operation of the Computer Hardware and Network infrastructure.

Performance Parameters

  • Tracking the support issues requested by all staff users
  • Server, Network and User Uptime
  • Timeliness to resolve and implement solutions for support issues
  • Time management of daily tasks assigned and quality delivery
  • Effective training of staff in the use of computer software, hardware and equipment

Value-Added Performance and Teamwork

  • Timeliness of reports to member firms, listed companies and external agencies.
  • Maintenance of error-free and virus-free computer machines.
  • Knowledge of mission-critical software- and hardware- systems.
  • Responsiveness to complaints from users.
  • Frequency and nature of complaints from users.

Qualifications and Skills

  • A Bachelors degree in Computer Science or related discipline.
  • Work experience and technical training 4-6 years of experience in administering HP Servers and HP P4300 SANS.
  • Experience with Windows 2003, 2008 and 2012 Server platforms or higher with an emphasis on Active Directory.
  • Experience with MS SQL server 2008 and MS Exchange 2013 or higher.
  • Experience with UNIX Systems, Redhat, Fedora, Debian and usage with Shell Scripting e.g. BASH, Korn etc. will be an asset
  • Solid knowledge of LAN/WAN configurations to include experience with Cisco routers and switches and internet firewalls.
  • Advanced hardware & software troubleshooting skills.
  • Maintains quality customer service skills, a strong work ethic, and is a team player with the ability to work well independently.

Must possess above-average organisation skills, excellent communication skills, and can demonstrate excellent problem-solving skills.

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