+1 868-625-6474

Port of Spain Office

The Community Engagement Intern is responsible for establishing strong, mutually- beneficial connections within our Virtual Community. The intern will work closely with the Marketing Coordinator to foster and strengthen the relationships of the company’s digital community.

Responsibilities

  • Act as the point of contact for the company’s social media platform.
  • Interact with members of the community, internal and external clients in a professional and personable manner.
  • Support the creation of content specific to the social platform assigned.
  • Assist with strategies that will grow and keep the community alive.
  • Respond to community’s queries and feedback in a timely manner.
  • Highlight, comment, and support community members activities that aligns to the company’s values and strategies.
  • Develop a community engagement plan and schedule content specific to meeting the company’s marketing goals.
  • Support communications and management of our social media and online community platforms.
  • Monitor positive or negative comments, topic trends, direct messages and strive to boost engagement.
  • Work with Communication Team to resolve any potential conflicts that may affect brand reputation.
  • Deliver excellent customer service and track community partnerships.
  • Support event planning, distribution of company publications and networking forums.
  • Keep abreast of changes and development of the social platform assigned so as to help the company optimize the use of the platform.

Qualifications

  • Pursuing a Bachelor’s degree in Communications, Public Relations or related field.
  • Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
  • Excellent communication and storytelling skills
  • Driven, goal and service oriented
  • Shows initiation, have a creative mindset, and pays attention to details
  • Excellent time management and planning skills
  • Ability to work in a fast-paced collaborative environment
  • Proficient with various social media platforms
  • Knowledge and experience with social media management, publishing, and graphic design

 

Kindly submit your resume to recruitment@aegistt.com

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